Accounts Receivable follow-up

Accounts Receivable Follow-up

Our aim is to improve the clients cash flow by reducing days in Accounts Receivable and improving profitability, by increasing collections ratio. Our Accounts Receivable process mechanism helps in identifying category/payer combinations and works on resolving the mix that results in the best collections first. Using this approach, we are able to quickly achieve results and also apply early feedback across the entire category. Our timely Accounts Receivable Follow-up accelerates revenue cycles, improves cash flow, reduces receivables, and increases collection rates.

Our Medical Billing Specialists is trained to identify patient accounts that require follow-up and take the necessary action to collect unpaid and partially paid claims. It is essential to follow-up and document unpaid claims prior to the 60 or 90 days timely filing limits assigned by many managed care contracts.

We run reports on accounts from 30 to 60 days past due and call insurance companies to check claim status, re-file, or gather additional information. Our goal is to keep the average age of Accounts Receivable at 45 days or less.

At Outsourcing Medical Billing Company, it is all about prompt reimbursement. Our skilled coding and billing, effective insurance processing and follow-up, timely collection, attentive patient and client service & sophisticated data management contribute to shortened revenue cycles and improved revenues.

Our Offshore Accounts Receivable follow-up protocols and procedures have been designed and time tested to assure that each and every account is followed-up on in a timely and professional manner. No more untimely filings, questionable adjustments or unnecessary waiting. Our Offshore Medical Billing Specialists are extremely familiar with the current State and Federal Insurance regulations and strive to obtain high rates of return from their Follow-up efforts.

Our Offshore Accounts Receivable includes:

  • Receivable Analysis
  • Payer Follow-up
  • Denials Management
  • Reporting

Effective Accounts receivable begins with proper coding. The claims are checked for proper order and placement of CPT codes and modifiers. Consistent, thorough, detailed follow-up is performed by our offshore Medical Billing Specialists. Their involvement with the insurance carriers has enabled our specialists to develop contacts and rapport that help speed the payment process. All the claims are tracked until they are paid. Every payment is checked against the carriers fee schedule. Our Medical Billing specialists are expert in the appeals process.

Additional payment is often received on appeals for:

  • Down coding
  • Nonpayment of E & M (evaluation and management) codes
  • Assistant surgeons
  • Secondary procedures considered incidental to the primary procedure
  • Incorrect allowances as compared to the published fee schedule


Your organization can experience:

  • Improved cash flow and increased revenue
  • Accelerated financial settlement cycles
  • Higher collection ratio
  • Greater customer satisfaction and more effective conflict resolution through timely follow-up

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